SHIPPING & RETURNS
SHIPPING
I AM SHIPPING ALL PACKAGES FROM COPENHAGEN, DENMARK. I WILL SHIP YOUR ORDER THROUGH GLS OR POSTNORD.
I WILL HANDLE AND SHIP YOUR ORDER WITHIN 1-5 BUSINESS DAYS AFTER THE ORDER HAS BEEN MADE. WHEN YOUR ORDER IS ON ITS WAY, I WILL PROVIDE YOU WITH A TRACKING NUMBER.
ALL ORDERS EXCEEDING 500 DKK IS SHIPPED FREE OF CHARGE.
IF YOU HAVE ANY ISSUES OR QUESTIONS REGARDING AN ORDER PLEASE CONTACT ME ON FACULACPH@GMAIL.COM.
RETURNS
I HAVE A 14-DAY RETURN POLICY, WHICH MEANS YOU HAVE 14 DAYS AFTER RECEIVING YOUR PIECE TO REQUEST A RETURN. TO BE ELIGIBLE FOR A RETURN, THE PIECE MUST BE IN THE SAME CONDITION AS WHEN YOU RECEIVED IT AND YOU'LL ALSO NEED THE RECEIPT OR ANY PROOF OF PURCHASE. I RECOMMEND YOU TO ALWAYS SHIP WITH TRACK & TRACE.
I WILL NOTIFY YOU ONCE I'VE RECEIVED AND INSPECTED YOUR RETURN, AND LET YOU KNOW IF THE REFUND WAS APPROVED OR NOT. IF APPROVED, YOU'LL BE AUTOMATICALLY REFUNDED ON YOUR ORIGINAL PAYMENT METHOD. PLEASE REMEMBER IT CAN TAKE SOME TIME FOR YOUR BANK OR CREDIT CARD COMPANY TO PROCESS AND POST THE REFUND.
RETURN ORDERS NEED TO BE SHIPPED TO:
FACULA
CHRISTIAN WINTHERS VEJ 19
1860 FREDERIKSBERG C.
DENMARK